NTBAY Waterproof Mattress Protector
Delivery & Refund
**Novique Shop Return & Refund Policy**
At Novique Shop, we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied, we offer a **30-day return policy** from the date you receive your order.
**Return Eligibility**
To qualify for a return, your item must be **unused, unworn, in its original packaging, and with all tags attached**. A proof of purchase (order confirmation or receipt) is required.
**How to Initiate a Return**
To request a return, please contact us at **support@novique.shop** or visit our **Contact Us** page at [www.novique.shop/contact](www.novique.shop/contact). Once your return is approved, we will provide a return shipping label and instructions on how to send your item. Returns sent without prior authorization may not be accepted.
**Damaged or Incorrect Items**
If your order arrives damaged, defective, or incorrect, please reach out to us immediately at **support@novique.shop** with clear photos of the issue. We will arrange a replacement or refund as quickly as possible.
**Non-Returnable Items**
The following items are **non-returnable**:
- Custom or personalized products
- Perishable goods
- Gift cards
- Clearance or final sale items
- Health and personal care products
If you have any questions about whether an item is eligible for return, please contact us before making a purchase.
**Exchanges**
For exchanges, we recommend returning the original item first. Once the return is processed, you may place a new order for the desired item.
**Refunds**
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within **5-7 business days** to your original payment method. Please note that your bank or credit card provider may require additional time to reflect the refund.
For any further inquiries regarding our return and refund policy, please contact us at **support@novique.shop**.
Thank you for shopping with Novique Shop!
About The Product
NTBAY Waterproof Mattress Protector, 100% Waterproof Fitted Sheet, Quilted Fitted Mattress Cover - Machine Washable - Soft and Breathable Mattress Pad Sheet, Springtok, Gift
Protect your mattress with a noiseless mattress cover : Our waterproof mattress cover crafted from premium microfiber surface and waterproof TPU membrane layer. The TPU protects your valuable mattress from spills and accidents. It will extend the life of your mattress. Silent TPU fabric allows you to roll over without fear of being woken up.
Size:
- Baby( 2pcs): 38.19×24.02×5.91 inch+6 inch Deep Pocket
- Toddler( 2pcs): 51.97×27.95×7.87 inch+8 inch Deep Pocket
- Twin( 1pc): 75.20×38.98×0.39 inch+15 inch Deep Pocket
- Twin-XL( 1pc): 79.92×38.98×0.39 inch+15 inch Deep Pocket
- Full( 1pc): 75.20×53.94×0.39 inch+15 inch Deep Pocket
- Queen( 1pc): 79.92×60.24×0.39 inch+15 inch Deep Pocket
- King( 1pc): 79.92×77.95×0.39 inch+15 inch Deep Pocket
- California King( 1pc): 83.86×72.05×0.39 inch+15 inch Deep Pocket
Key Features:
• Fit mattress protector with full elastic trim: With full elastic trim all around 4 sides, safely and securely fitted for mattresses and makes sure that the mattress protector stays in place and not easy to slip.
• Machine wash and easy care: Machine wash cold on delicate cycle, tumble dry low heat, do not use fabric softener or dyer sheets. Do not bleach. Do not iron. Do not dry clean.
• Breathable waterproof mattress cover: Our mattress cover has a premium waterproof TPU membrane backing, which will protect your mattress form liquid accident, like accidental spills, sweat, urine, juice and etc. It will give you a clean and healthy sleeping environment. Our waterproof mattress cover is breathable, keeping your mattress cool and dry and will not change the feeling of mattress. It’s ideal to have a good sleep.
No Hidden Fees, No Hassle.
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Not Quite Right? Easy Returns & Exchanges
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