Large Cat Tree Activity Centre Scratching Post For Cats Climbing Tower UK
Delivery & Refund
**Novique Shop Return & Refund Policy**
At Novique Shop, we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied, we offer a **30-day return policy** from the date you receive your order.
**Return Eligibility**
To qualify for a return, your item must be **unused, unworn, in its original packaging, and with all tags attached**. A proof of purchase (order confirmation or receipt) is required.
**How to Initiate a Return**
To request a return, please contact us at **support@novique.shop** or visit our **Contact Us** page at [www.novique.shop/contact](www.novique.shop/contact). Once your return is approved, we will provide a return shipping label and instructions on how to send your item. Returns sent without prior authorization may not be accepted.
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**Exchanges**
For exchanges, we recommend returning the original item first. Once the return is processed, you may place a new order for the desired item.
**Refunds**
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within **5-7 business days** to your original payment method. Please note that your bank or credit card provider may require additional time to reflect the refund.
For any further inquiries regarding our return and refund policy, please contact us at **support@novique.shop**.
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About The Product
light grey cat tree
Specifications:
Color: grey
Product type: cat scratching post
Height: 112cm
Cat bed: 30*25cm (length*height)
Floor: 40*40cm
Square platform: 30*25cm
Oval platform: 40*30cm
Scratching post: diameter about 7-8cm
Platform with play ball: diameter about 30cm
Description: The comfortable cat bed allows your cat to relax and hide. The plush ball provides the necessary fun, and a plush play ball is suspended under the top platform. Cats can choose three platforms to jump or rest. The scratching post made of strong sisal and the extra sisal rope can protect the cat's claws and prevent them from getting close to the furniture.
Features:
-Leisure and entertainment: This cat climbing tree comes with 1 cat bed, 1 plush ball and 1 sisal rope, which can satisfy your cat's play instinct. The perfect balance of entertainment and leisure.
-Paw care: The sisal cat scratching board can provide necessary claw care and prevent cats from touching the furniture.
-Practicality: The cat toy is 112 cm high, perfect for any room, ensuring a comfortable view and safeguarding the health of animals and humans.
-Easy to assemble: It can be easily assembled according to the included assembly instructions.
Packing List:
Cat Climbing Frame*1
Instruction Manual*1
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