Delivery & Refund
**Novique Shop Return & Refund Policy**
At Novique Shop, we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied, we offer a **30-day return policy** from the date you receive your order.
**Return Eligibility**
To qualify for a return, your item must be **unused, unworn, in its original packaging, and with all tags attached**. A proof of purchase (order confirmation or receipt) is required.
**How to Initiate a Return**
To request a return, please contact us at **support@novique.shop** or visit our **Contact Us** page at [www.novique.shop/contact](www.novique.shop/contact). Once your return is approved, we will provide a return shipping label and instructions on how to send your item. Returns sent without prior authorization may not be accepted.
**Damaged or Incorrect Items**
If your order arrives damaged, defective, or incorrect, please reach out to us immediately at **support@novique.shop** with clear photos of the issue. We will arrange a replacement or refund as quickly as possible.
**Non-Returnable Items**
The following items are **non-returnable**:
- Custom or personalized products
- Perishable goods
- Gift cards
- Clearance or final sale items
- Health and personal care products
If you have any questions about whether an item is eligible for return, please contact us before making a purchase.
**Exchanges**
For exchanges, we recommend returning the original item first. Once the return is processed, you may place a new order for the desired item.
**Refunds**
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within **5-7 business days** to your original payment method. Please note that your bank or credit card provider may require additional time to reflect the refund.
For any further inquiries regarding our return and refund policy, please contact us at **support@novique.shop**.
Thank you for shopping with Novique Shop!
About The Product
Struggling with Tired Eyes, Puffiness, or Dark Circles?
Long workdays, screen time, and lack of sleep leave your eyes feeling dry, puffy, and worn out. Regular creams and patches only go so far, and they don’t offer real relaxation or deep relief.
The Solution: Electric Eye Massager with Heat, Vibration, and Bluetooth Music!
This smart eye massager combines gentle heat, rhythmic percussion, and soothing pressure to relax your eyes, reduce puffiness, and refresh your mind. With built-in Bluetooth music, you can unwind completely and prepare for a deep, restful sleep.
Key Features:
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Built-in heating pads with a cozy 104–107°F (40–42°C) temperature range
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Hot compress helps improve dry eyes, reduce dark circles, and boost eye metabolism
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Oscillating pressure and rhythmic percussion for deeper skin relaxation and elasticity
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Bluetooth music function for a calming, immersive experience
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15-minute daily sessions help you relax before bed or recharge after a long day
🔥 Relax, refresh, and revive — get your Electric Eye Massager today and treat your eyes to the care they deserve!
No Hidden Fees, No Hassle.
Secure Checkout Guaranteed
Not Quite Right? Easy Returns & Exchanges
Customer satisfaction #1 priority
