4 In 1 Cat Steam Brush Pet Electric Spray Massage Comb Dog Pet Hair Removal Comb
Delivery & Refund
**Novique Shop Return & Refund Policy**
At Novique Shop, we strive to ensure our customers are completely satisfied with their purchases. If you are not fully satisfied, we offer a **30-day return policy** from the date you receive your order.
**Return Eligibility**
To qualify for a return, your item must be **unused, unworn, in its original packaging, and with all tags attached**. A proof of purchase (order confirmation or receipt) is required.
**How to Initiate a Return**
To request a return, please contact us at **support@novique.shop** or visit our **Contact Us** page at [www.novique.shop/contact](www.novique.shop/contact). Once your return is approved, we will provide a return shipping label and instructions on how to send your item. Returns sent without prior authorization may not be accepted.
**Damaged or Incorrect Items**
If your order arrives damaged, defective, or incorrect, please reach out to us immediately at **support@novique.shop** with clear photos of the issue. We will arrange a replacement or refund as quickly as possible.
**Non-Returnable Items**
The following items are **non-returnable**:
- Custom or personalized products
- Perishable goods
- Gift cards
- Clearance or final sale items
- Health and personal care products
If you have any questions about whether an item is eligible for return, please contact us before making a purchase.
**Exchanges**
For exchanges, we recommend returning the original item first. Once the return is processed, you may place a new order for the desired item.
**Refunds**
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within **5-7 business days** to your original payment method. Please note that your bank or credit card provider may require additional time to reflect the refund.
For any further inquiries regarding our return and refund policy, please contact us at **support@novique.shop**.
Thank you for shopping with Novique Shop!
About The Product
Features:
-It effectively removes loose hair and reduces tangles while providing a relaxing massage experience.
-With steam function, it helps control flyaway hair and reduce static electricity, leaving your pet's hair smooth and clean. There are two adjustable spray modes, gentle mode and strong mode, allowing you to choose according to your pet's hair type. (Note: it produces mist, not heated steam.)
-Long press to activate the UV light, which helps to kill bacteria and disinfect, which is good for contact health.
-The transparent tank cover allows you to easily monitor the water level, and the steam function automatically pauses after 12 minutes of continuous use to prevent running out of water, and can be restarted by simply pressing the button again.
-Equipped with round massage teeth to prevent scratching the skin, the 140° curved design can penetrate deep into the hair, making it easier to remove loose hair at the bottom. You can improve the softness and glossiness of your pet's hair by adding conditioner to the water.
-Suitable for all long-haired or short-haired cats, dogs, rabbits and other furry pets. It is a great gift for pet owners.
Specification:
Colour: white
Battery capacity: 300mAh
Material: ABS
Water tank capacity: 30ml
Size:20.5*8.3*6cm/8.07*3.26*2.36in
Package Included:
1x Massage comb
1x Charging cable
1x English instruction manual
No Hidden Fees, No Hassle.
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Not Quite Right? Easy Returns & Exchanges
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